The demand for information requested via Messenger for companies has increased significantly in recent years. For this reason, Facebook launched a tool capable of helping to meet these requests in a more agile way — through a ChatBot.
A ChatBot is a technology capable of simulating Jewelry Retouching Service dialogues with human beings through a series of predefined commands.
On facebook, bots work exactly like virtual assistants specific to each business, that is, through the customization of bots, companies with pages on facebook can provide the public that contacts them with answers about what they want or are looking for.
What is the importance of a ChatBot for your business?
Chatbots in the business world have proven to have very positive results. Various companies already make use of this technology.
But in the end, what can you use chatbots for in your company? Directly, to guarantee quick service to your customers and optimize the entire interaction process .
For example, a restaurant can use the bot to make reservations, without the need for a person. Airlines can check the availability of seats and confirm the purchase according to the customer's interest.
Your bot can answer specific questions, blocks of text or, as is quite common, indicate addresses for people to search for new information.